Patient Care Coordinator in Normal, IL at Carle Health System

Date Posted: 2/4/2021

Job Snapshot

Job Description

Position Summary:
To provide consultant capacity within the multidisciplinary care team, facilitating psychosocial screening, collaborating with care teams to manage patients psychosocial and behavioral health issues. Will execute on many of the psychosocial aspects of care plan in support of the primary care team. Collaborates to facilitate case management and discharge needs.

Qualifications:
EDUCATIONAL REQUIREMENTS
Bachelor's or Master's in SW (LSW, LCSW or LCPC) or related degree

CERTIFICATION & LICENSURE REQUIREMENTS
LSW, LCSW or LCPC within one year of hire

EXPERIENCE REQUIREMENTS
Two (2) years of related experience preferred

OTHER REQUIREMENTS
Ability to problem solve and develop solutions for patients and their families. Strong knowledge of available community resources. Awareness of when and how to access additional resources to meet the needs of patients. Strong communication skills. Strong advocacy skills necessary. n/

Essential Functions:

  • Serves as primary care coordinator when patient needs require social work expertise
  • Works with Care Coordinators, physicians, and unit staff to manage socioeconomic and psychosocial support as needed
  • Conducts socioeconomic and psychosocial evaluations
  • Recommends community or network resources as appropriate
  • Organizes community resources for patients through contact and negotiations with external providers of these services
  • Provides for communication between outside facilities
  • Reviews patient information for acceptance based upon criteria within unit scope of service
  • Coordinates with unit nursing staff to validate medical clearance of patient
  • Reviews referrals with Psychiatrist on service to determine admission approval/denial
  • Provides handoff to recieving nurse prior to patient admission
  • Schedules discharge follow up appointments with outpatient therapists and psychiatrists
  • Provides family care coordination and education
  • Facilitates referrals to recovery treatment centers
  • Functions as community resource connection
  • Assists in completion of FMLA paperwork
  • Develops and facilitates family support group
  • Completes discharge follow up calls
  • Participates in multidisciplinary treatment team meetings daily
  • Functions as class facilitator twice weekly with a focus on patient discharge planning
  • Participates in court report/reporting
  • Compliance with industry guidelines, regulatory agency requirements, corporate policies and procedures is mandatory.  Standards for the quality of work performed are high for the incumbent. 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.